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Innovative Solutions

Project & Operational Manager, Quality Improvement Coach, and Senior Leader for Mental Health Services

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Image by Austin Distel
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  • Consultancy & Fixed-Term Support

Are you seeking short to medium term operational cover, focused project support or strategic leadership? I am available for consultancy or fixed-term engagements to provide focused support tailored to your organisation's needs. I am able to provide a blend of face to face and remote delivery, enabling me to support organisations across the UK and internationally. 

 

  • Project Management

Expertise in leading and managing project teams that enhance service delivery and achieve strategic objectives.

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  • Quality Improvement & Transformation Projects

Following training with the Institute of Healthcare Improvement and completing a fellowship, I am a qualified quality improvement coach and have strong experience in leading quality improvement projects at systemwide, organisational and service specific levels. These projects have contributed to significant service improvements including increasing patient flow, therapeutic activity levels and the collection of routine outcome measures. 

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  • Strategic Leadership & Operational Management

Proven ability to develop and implement strategic plans and provide operational leadership for high-quality, effective and efficient service delivery.

 

  • Service Pathway Mapping & Analysis

Skilled and experienced in mapping and analysing service pathways across complex health systems to understand service provision, identify gaps, and optimise service integration. 

 

  • Process Analysis & Streamlining

Experienced in conducting process analysis to streamline operations and improve efficiency, leading to better outcomes and resource management.

 

  • Joy at Work & Team Building Facilitation

Facilitating Joy at Work and team-building initiatives to enhance workplace culture and team engagement.

 

  • Partnership & Collaboration on Systemwide Projects

Extensive experience in working with a range of stakeholders, including health service commissioners and partner organisations, to drive collaborative systemwide projects.

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Consultancy day rate from £375. Fixed Term Engagements TBD

  • Extensive Experience: Over a decade of experience in primary, secondary and forensic care mental health services across the East of England, including roles as Assistant Director of Mental Health, Operations Manager, Independent Consultant and Quality Improvement Coach.

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  • Clinical Insight: With clinical training and strong experience in delivering LI-CBT, ACT, single session therapy, and a foundation in systemic therapy alongside clinical supervisor training, I draw on this insight to inform my approach to leading services and improvement projects.

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  • Proven Track Record: Successful leadership of large-scale NHS and VCSE mental health services, quality improvement projects, and service development initiatives.

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  • Collaborative Approach: Strong communicator with a history of effective partnership and stakeholder engagement.

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  • Strategic & Operational Expertise: Comprehensive understanding of both strategic leadership and operational management within mental health settings.

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  • Flexible and Responsive: I will provide tailored support to the meet the needs of your team, service, or organisation. 

If you are looking for a dedicated consultant to support your mental health services and Integrated Care Boards, I am here to help. Together, we can drive positive change and achieve excellence in mental health care.

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